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Licensed Insolvency Trustees (LITs), such as those of us here at LCTaylor, are trained and certified in debt counselling. Part of the extensive qualification process that LITs are required to undertake in order to earn their license from the Government of Canada is a course specifically addressing financial debt counselling.
The Practical Course on Insolvency Counselling (or PCIC, formerly known as the Insolvency Counselling Qualification Course or ICQC) is an important part of the training of a Licensed Insolvency Trustee. The PCIC is also undertaken by team members at LCTaylor who are not LITs but wish to specialize in the provision of debt counselling, so that we are better able to provide this important service to the people we meet with.
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LCTaylor debt counsellors administer the Insolvency Counselling Program as designed by the Office of the Superintendent of Bankruptcy Canada. The program is intended to benefit individuals who have filed a Bankruptcy or Consumer Proposal. Its completion is required by everyone who makes such a filing under the Bankruptcy and Insolvency Act, but the modules that make up the online learning component of the program are available online for anyone to view.
The program is not graded, and is not something that you have to “pass” in order to complete your Consumer Proposal or Bankruptcy. The only requirement is that you have a discussion about each stage with the qualified debt counsellor working with your Licensed Insolvency Trustee.
The Insolvency Counselling Program is made up of two stages: The “Budgeting Stage” and the “Planning For The Future Stage”.
This stage of the program consists of an introduction to the overall counselling process. It then concentrates on budgeting strategies and how to manage your money month-to-month. Learning how to budget your household income and expenses is a critical part of any plan for financial success.
Many people who file a Bankruptcy or Consumer Proposal with LCTaylor find that they have more available room in their budget than they had previously. In many cases, the amount that they are paying in their proposal or Bankruptcy is less than they were previously making in debt repayments to their creditors directly. It is important to make sure that those extra funds are put to good use – such as starting an emergency fund.
The “Budgeting Stage” suggests different methods that can be used to construct and manage your household budget. It even provides a helpful digital template that you can download, along with detailed instructions on how to use the template. With that said, not everyone is comfortable creating and using a budget on their computer in Microsoft Excel. In those cases, our qualified debt counsellors can show you other ways to budget that do not involve a computer.
Regardless of the format you choose to budget in, the goal is to create a reasonable estimation of your income and how you will spend it. Once the budget is created, it is essential to track your spending to make sure that you stay on target so to have sufficient funds to get you through the budget period.
By tracking your spending through the period, you will be able to make adjustments if unexpected and unavoidable costs arise. You will be able to quickly see that you have exceeded your budget in one category and where there might be room in another budget category to reduce your spending for that period.
Once you have completed the “Budgeting Stage” and have adjusted to life in a Bankruptcy or proposal where your debt payments are greatly reduced if not eliminated – you are ready to move on to the “Planning For The Future Stage”.
This stage, as you may have gathered from its name, is all about preparing for life beyond the Bankruptcy or proposal. Nobody is excited to file a Bankruptcy or a Consumer Proposal, but sometimes it is a necessary undertaking in order to have a future that you are able to get excited about. Once the debt has been dealt with, it is time to refocus on achieving your financial goals.
There are three components to the “Planning For The Future Stage” of the Insolvency Counselling Program.
The first component is about setting and achieving financial goals. It goes without saying that in order for you to reach your goals, you first have to set out what they are. It is a good idea to think of your goals in terms of the time frames in which you hope to achieve them, and have short, medium, and long-term goals.
An example of a short-term goal might be to save enough for a small vacation in the upcoming year, a medium-term goal might be to save up enough for a down payment on a home, and a long term goal might be saving enough for a comfortable retirement. These goals can then be broken down into monthly commitments towards them. This section also covers things that help you to achieve your financial goals, such as managing financial risk and maximizing your savings by budgeting with your goals in mind.
The second component is about developing positive spending habits. Your spending habits can make or break your ability to budget and meet your financial goals. It is about the choices you make – the decision between eating at a restaurant rather than making a meal for yourself or going to the cinema versus watching something at home. Both choices in each respective example accomplish largely the same thing, but vary greatly in terms of the cost.
Being mindful of the spending choices and their consequences will help you to make more informed decisions, shaping your spending habits in a way that helps you to achieve your financial goals rather than hindering them.
The third component is about using credit responsibly. This section includes a discussion around the cost of using credit, how lenders make decisions on who to lend to and how your insolvency filing will impact your credit rating. Information about rebuilding your credit is included in this section.
Your LCTaylor counsellor can expand upon this discussion during the counselling session by helping you to identify practical and achievable ways to rebuild your credit rating following your insolvency. Taking on debt post-filing and carrying a balance that demands interest is strongly discouraged as it will hurt your ability to achieve your financial goals. With that said, we realize that certain forms of credit are important tools in today’s society. As such, we focus on methods of repairing your credit rating that come at minimal or no cost to you.
After the completion of each stage, you will have a discussion with a debt counsellor to review the material and answer any questions that you may have on the topics covered. If you feel that you need additional help, beyond what is covered by the Insolvency Counselling Program, we are happy to provide advice and suggest resources.
You are encouraged to ask any relevant question at your counselling sessions. Debt counselling is one of those things where the amount that you get out of it is proportional to what you want to get out of it. If you go into the debt counselling program with an open mind and are ready to learn, you will likely gain a great deal of information from it. Don’t be afraid to ask questions specific to your own situation and goals.
No. Financial counsellors who have completed the Practical Course on Insolvency Counselling have undergone a rigorous certification program that includes coursework and hours spent counselling under the observation of a senior fully-qualified counsellor. Not all debt counsellors have this certification. If someone is holding themselves out as a financial or debt counsellor, you should check the qualifications that they have to ensure you are speaking with someone who will provide you with the best information and advice possible.
No. Consumer Proposals can only be filed by Licensed Insolvency Trustees. All Licensed Insolvency Trustees are qualified debt counsellors, but not all debt counsellors are Licensed Insolvency Trustees. When choosing who to call for advice about your debt situation, make sure that you are contacting a Licensed Insolvency Trustee such as LCTaylor. This will insure that you are dealing with someone who has every option at their disposal when it comes to helping you with your debt.
If you feel that you would benefit from financial debt counselling or other debt relief solutions, contact us. We have a team of Licensed Insolvency Trustees and debt counsellors ready to discuss your options with you. Consultations with us are free and without obligation.
Posted on Brittany GrenierTrustindex verifies that the original source of the review is Google. I can't express enough how grateful I am for the exceptional support and care I received from LC Taylor during one of the most difficult times in my life. When I was going through my bankruptcy, I genuinely felt like my world was falling apart. I had to give up my business, my truck, and the weight of it all made it seem like life as I knew it was over. But then, LC Taylor stepped in. From the very beginning, they reassured me that this wasn’t the end, but actually the start of a brand new chapter. They helped me understand the process, alleviating my fears, and guiding me through every step with empathy and professionalism. Their constant encouragement and guidance made me believe that I could rebuild and start fresh. Now, after completing my nine-month probation period, I feel empowered and ready to move forward. I’ll soon be starting my seven-year credit history, and it feels like the first step toward financial recovery and stability. LC Taylor didn’t just help me with my bankruptcy—they gave me hope, a new outlook on life, and the confidence to start over. If you're going through something similar, I highly recommend their services. They genuinely care and will help you turn things around. Thank you Brit GPosted on Jack GoodmanTrustindex verifies that the original source of the review is Google. I was dealing with a corporate insolvency situation in 2024 and not knowing how to bring the matter to closure, saught the advice of LC Taylor. In the intinial one-time consult with Mr. Taylor, I was provided with the roadmap I needed to bring a complex issue to an effective and orderly conclusion. Thank you Mr. Taylor - your feely-given and sage advice was invaluable to me and I will be forever grateful for your assistance.Posted on Monique GermainTrustindex verifies that the original source of the review is Google. My life changed for the better when I made the call to LC Taylor. They were quick to help me and truly saved me from crushing debt. The team was super supportive and helpful and there was no judgement.Posted on Jhun MalabananTrustindex verifies that the original source of the review is Google. TRULY, HELP DOES EXIST, Folks..through the hands of LCTaylor Licensed Insolvency Trustee. I AM NOW DEBT FREE !!! So many Scams out there, Trust no one but this Legit Licensed Insolvency Trustee , LCTaylor !!! Special mention to Sabrina Sartor, who monitors my monthly progress in keeping myself on track to achieve my Saving Goals, and to Serena Langley, who diligently taught me the proper handling of Income over Un/Necessary Expenses. Kudos to both of you and the rest of LCTaylor LIT. You guys pulled me out from that grave of debt and let me appreciate the Life of living again, Working again and feel the fruit of my hardworks and see my Savings grow each month. I will not go Back to that drowning situation AGAIN. MORE POWER TO YOU LCTAYLOR L.I.T. Help more people like me, to be out of misery.Posted on Stacey SmithTrustindex verifies that the original source of the review is Google. LC Taylor saved me. After divorce, I began a new start with two children. I accumulated debt and soon realized I was in over my head. Through a friend at work, I learned of LC Taylor. I reached out to LC Taylor and they immediately came to help me. Their non-judgemental and kind approach supported and guided me as I began my journey to financial recovery. The tools and support that LC Taylor gives me and will continue to give me, ensures a confidence in my financial future that I did not think I would learn. I am so very grateful for LC Taylor; Cassie & Serena and everyone behind the scenes who made this financial recovery possible, made a better financial future for myself and my children.Posted on Bellas FloresTrustindex verifies that the original source of the review is Google. LCTaylor was the first Insolvency Trustee I called when searching for a number online and I chose them because of how friendly and helpful the receptionist was. I made an appointment and when I arrived, again, the receptionist was so warm and welcoming, I was more relaxed and not as nervous, to meet Sabrina. When she came into the room, I wasn't sure what to expect, because I was embarrassed to be in my situation, and I did not know what to expect. I guess I judged myself and felt that perhaps I would be judged but NO, absolutaley no judgments and she was so helpful, friendly and made me feel at ease that I simply answered her questions and it didn't even take all that long. Ever since that first meeting, everyone I have encountered has been wonderful and I am so grateful also for Serena, who did the financial counselling sessions with me, she was the same. I must say, I have not encountered an office culture as helpful, kind, non-judgemental and professional as LCTaylor. I wish more companies would put such emphasis on customer service and being kind and answer questions without making you feel "stupid". I highly recommed LCTaylor to ANYONE who is in need of an Insolvency Trustee. 15 out of 5 stars. Thank you all for being so kind and helpful. It has made such a difference for me and in a situation I was dreading to even speak about for several years. Thank you for my chance at a fresh start! Keep up the good work!!Posted on Drake DeLarondeTrustindex verifies that the original source of the review is Google. 6 months into my bankruptcy (out of 9 months) and the people at LCTaylor have been more than helpful. Serena in particular has been a real help. As someone with cognitive disabilities I really appreciate how personable and understanding she is; not minding if I ask stupid questions or if she has to repeat herself or explain something for me. As well the emails in particular have been very helpful, reminding me of appointments any forms or other information I might be forgetting. Gotta love the dog though!Posted on Lisa SchroederTrustindex verifies that the original source of the review is Google. Great team tho work with!
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